WISHLISTPROFILE

Return/Exchange Policy

Last updated:September 2026

Hassle-free 7-day return and exchange policy for all our online and showroom orders.

7-Day Easy Return & Exchange

We want you to be completely confident in your purchase. If a product doesn't fit properly or you received a defective item, you may request an exchange or return within **7 days** of receiving your parcel.

Conditions for Return / Exchange

To be eligible for an exchange or return, your item must meet the following criteria:

  • The item must be unused, unwashed, and in the same pristine condition that you received it.
  • All original brand tags, barcode labels, and original packaging must be intact.
  • Proof of purchase (invoice or order number) must be provided.

    • Non-Returnable Items

    For hygiene and security reasons, the following items cannot be returned or exchanged:

  • Underwear, innerwear, and socks.
  • Prepaid Gift Cards and VIP membership purchases.
  • Clearance / Final Sale items (unless received damaged).

    • How to Initiate an Exchange

    1. Contact our customer support via WhatsApp or email within 7 days of delivery.

    2. Provide your Order Number and reason for exchange (e.g. size change).

    3. Our courier partner will pick up the package from your doorstep, or you can exchange it directly at any of our official showrooms.

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